Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@redefineart.com.
- All
- Payments & Safety
- Shipping & Delivery
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you as soon as possible!
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We accept payments from major credit card companies like Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay.
Discount codes cannot be used in conjunction with any other discount code, offer, or promotion. Store credits are also considered discounts, so you cannot use a discount code in addition to store credit.
Please try changing your browser and clearing your cookies. If the code still does not work, please contact us for assistance.
RedefineArt respects your privacy and ensures that our user database is protected by law. Your personal data is securely protected from unauthorized access, and we will never distribute any personal information submitted to our website. For more details, please read our Privacy Policy.
Shipping & Delivery
Standard shipping time in America and Europe is 2-10 business days depending on where you live.
Shipping prices is different from country to country. You will get a price for shipping to your adress at the checkout.
Yes, we ship our products all over the globe.
Yes, you will receive a confirmation email as soon as you place your order. Please check your spam folder as well and double check that the email you used to place your order is correct, if not, please reach out to us at info@redefineart.com with the correct/new email and we will send you a new confirmation email.